{"id":51733,"date":"2022-08-17T14:27:16","date_gmt":"2022-08-17T11:27:16","guid":{"rendered":"https:\/\/bluelagoon.fi\/?page_id=51733"},"modified":"2025-01-07T09:17:17","modified_gmt":"2025-01-07T07:17:17","slug":"bl-quality-guarantee","status":"publish","type":"page","link":"https:\/\/bluelagoon.fi\/en\/bl-quality-guarantee\/","title":{"rendered":"BL quality guarantee"},"content":{"rendered":"
\n

BL quality guarantee<\/h1>
<\/div><\/div><\/div>
\n

Our vision is to be a bold influencer in the beauty care industry, and we are constantly working to develop the industry in Finland. We create our own theme for each year, which we focus on in our company’s operations. Our theme for 2021 was creating quality standards for all our services, which is new in the beauty care industry in Finland. With the help of our quality standards, we guarantee our customers uniform service experiences and high-quality beauty care, regardless of location or provider.<\/p>\n<\/div><\/section><\/p><\/div>

Own unique quality processes<\/h2>\n

In 2021, we put the development of quality standards at the core of our business development. Due to the different trainings implemented in the beauty industry, there can be large differences in the same services, and in addition, there are no ready-made processes or practices in the beauty care industry to monitor the quality of the work. Blue Lagoon Beauty’s quality standards have been created together with industry trainers and Blue Lagoon Beauty’s service managers for each service offered by Blue Lagoon Beauty.<\/p>\n

All of Blue Lagoon Beauty’s old and new professionals go through our own unique quality processes, with which we ensure consistent service experiences and high-quality services for our customers. The quality process takes into account the control of up-to-date theoretical information, customer service and the implementation of the service itself in accordance with the quality standards we have set. When our professional has successfully completed our quality process, the service can be opened for her at the normal price for our booking.<\/p>\n

Blue Lagoon LAB<\/h3>\n

Blue Lagoon LAB was established to train beauty professionals. Our activities at LAB consist of various trainings for our professionals and our own Trainee program. Depending on the education and skill level of the professional, our service managers may be closely involved in the execution of the training services. Professionals who are further in the quality process practice services independently.<\/p>\n

Pricing of the training treatments<\/h3>\n

Our professionals who are at the end of the quality process practice their last services independently, offering a discount on the practice service. Our professionals can simultaneously have normal price services open, for which they have successfully completed our quality process, as well as LAB services, for which the quality process is still in progress. All LAB practice treatments are carried out at exceptional prices. Regularly priced services are produced only by professionals who have successfully completed the quality process of the service.<\/p>\n

Service managers<\/h3>\n

The service managers of cosmetology, nail and eyelash services, who are top professionals in their own field of expertise, take part in our quality processes. Service managers take care of the quality processes of all our professionals, training and monitoring the implementation of our quality standards. The service managers give the final approval for passing the quality process. The service managers follow the trends and new innovations, and bring them easily into Blue Lagoon Beauty’s operations.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/main><\/div><\/div>

\n
T\u00e4m\u00e4n kuvan nimi on master-ob-beauty1<\/div><\/div><\/div><\/div>

This is how you benefit from our quality standards:<\/h3>\n

With our quality standards, you can be sure that you will always get high-class BL quality from all our professionals. The BL quality includes mastering the service’s modern theoretical information, high-class customer service, individual treatment experience, and top-quality service procedures in the beauty care industry.<\/p>\n

We grant a BL quality guarantee for all our services<\/h3>\n

We grant a quality guarantee and service-specific guarantee periods for all Blue Lagoon Beauty services. Also read our instructions on preparing for treatments and our post-treatment home care instructions<\/a>, where you will also find information on service guarantee periods. Inquiries regarding the treatment guarantee or possible complaints should be sent as soon as possible after the implementation of the treatment by e-mail: laadunvalvonta@bluelagoon.fi.<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><\/div><\/div>

\n

Recognitions<\/h2>
<\/div><\/div><\/div>\n

T\u00e4m\u00e4n kuvan nimi on kasvuyritys-2023<\/div><\/div><\/div>
\n

“When a company’s business grows several years in a row, it speaks volumes about the company’s ability to create a successful business. Companies that have clearly grown their business over the past three years can be awarded Kauppalehti’s Grower certificate, a dynamic and visible proof of growth.”<\/em><\/p>\n<\/div><\/section><\/p><\/div>

<\/div>

T\u00e4m\u00e4n kuvan nimi on CEA 2023 FI-01 (1)<\/div><\/div><\/div>
\n

Our longest operating salons Kamppi, Iso Omena and Kolmikulma have also received the “5 Year Winner” recognition, which means that the salon has received the Client Experience Award for five years in a row!<\/p>\n<\/div><\/section><\/p><\/div>

<\/div>

T\u00e4m\u00e4n kuvan nimi on CEA 2023 FI-02 (1)<\/div><\/div><\/div>
\n

“The prestigious Phorest Client Experience Award goes to companies in the hair and beauty care industry whose customer reviews averaged over 4\/5 between March 1, 2022 and February 28, 2023. All of us at Phorest would like to send our heartfelt congratulations on this wonderful achievement.\u201d<\/em><\/p>\n

The recognition has been granted to all Blue Lagoon Beauty salons that were in operation in 2022.<\/p>\n<\/div><\/section><\/p><\/div><\/div>

T\u00e4m\u00e4n kuvan nimi on Best beauty salon Helsinki, Espoo & Turku<\/div><\/div><\/div>
\n

“The prestigious Phorest Client Experience Award goes to companies in the hair and beauty care industry whose customer reviews averaged over 4\/5 between March 1, 2021 and February 28, 2022. All of us at Phorest would like to send our heartfelt congratulations on this wonderful achievement.\u201d<\/em><\/p>\n

The recognition has been granted to all Blue Lagoon Beauty salons that were in operation in 2021.<\/p>\n<\/div><\/section><\/p><\/div>

<\/div>

T\u00e4m\u00e4n kuvan nimi on kasvuyritys2022<\/div><\/div><\/div>
\n

Our Iso Omena salon has been awarded Kauppalehti’s Growth Company 2022 recognition.<\/p>\n

“Companies that have clearly grown their business over the past three years can be awarded the Kauppalahti Grower certificate. Turnover is a clear measure of growth, and based on that, it is easy to compare companies and see who meets the criteria for the Grower certificate. Customers, investors as well as different stakeholders are attracted to Kauppalahti Growth Companies”<\/em><\/p>\n<\/div><\/section><\/p><\/div>

<\/div>

T\u00e4m\u00e4n kuvan nimi on CEA-2021<\/div><\/div><\/div>
\n

“The Phorest Client Experience Award celebrates the quality, dedication and passion of a beauty salon as evidenced by five-star customer reviews. Blue Lagoon Beauty’s beauty salons have averaged more than four stars over the past 12 months. This incredible success is based on consistently high quality customer service. It is a testament to the professionalism and dedication to both work and customers.”<\/em><\/p>\n

The recognition has been granted to Blue Lagoon’s beauty salons that were in operation in 2019 and 2020.<\/p>\n<\/div><\/section><\/p><\/div><\/div>

T\u00e4m\u00e4n kuvan nimi on KL-Menestyj\u00e4t-Sinetti-FI-RGB-200px<\/div><\/div><\/div>
\n

“In the success classification, the company’s financial performance is scored based on several different key figures. For each area, the company receives a score in its own size category, both compared to all companies in the Alma Talent database and compared to other companies in the company’s own industry.”<\/em><\/p>\n<\/div><\/section><\/p><\/div>

T\u00e4m\u00e4n kuvan nimi on Kasvajat-Sinetti-2020-FI-200px-RGB<\/div><\/div><\/div>
\n

“Companies that have clearly grown their business over the past three years can be awarded the Kauppalahti Grower certificate. Turnover is a clear measure of growth, and based on that, it is easy to compare companies and see who meets the criteria for the Grower certificate. Customers, investors as well as different stakeholders are attracted to Kauppalahti Growth Companies”<\/em><\/p>\n<\/div><\/section><\/p><\/div>

<\/div>\n\n<\/div><\/div><\/div><\/div><\/div>
\n
T\u00e4m\u00e4n kuvan nimi on geelilakkauksen-poisto<\/div><\/div><\/div><\/div>
<\/div>

Model searches for training services on Facebook<\/h3>
<\/div><\/div><\/div>
\n

In the Blue Lagoon LAB – services group on Facebook, we are looking for customers for trainee, junior, pro and master level professionals for various training services. The price is determined by the level of the professional and the service. From June 26, 2023 onwards, we will no longer accept reservations through our Facebook group, instead appointments will be made through our online appointment booking system. However, model searches are only announced in the Facebook group, so if you are interested in our affordable training services, join our group on Facebook!<\/p>\n<\/div><\/section>
\n

Join now<\/span><\/a><\/div><\/p><\/div><\/div>\n\n<\/div><\/div><\/div><\/div><\/div>
\n

Customer experiences from Blue Lagoon Beauty<\/h2>
<\/div><\/div><\/div><\/div>

T\u00e4m\u00e4n kuvan nimi on rating<\/div><\/div><\/div>
\n

4,8\/5<\/p>\n<\/div><\/section>
\n

Our rating in Google.<\/p>\n<\/div><\/section><\/p><\/div>

T\u00e4m\u00e4n kuvan nimi on Asset 1@300x<\/div><\/div><\/div>
\n

700 000+<\/p>\n<\/div><\/section>
\n

Beauty services done in total<\/p>\n<\/div><\/section><\/p><\/div>

T\u00e4m\u00e4n kuvan nimi on pinta-ala<\/div><\/div><\/div>
\n

1 190 m2<\/sup><\/p>\n<\/div><\/section>
\n

The total area of \u200b\u200bour salon premises at the moment.<\/p>\n<\/div><\/section><\/p><\/div>

T\u00e4m\u00e4n kuvan nimi on henksu<\/div><\/div><\/div>
\n

150<\/p>\n<\/div><\/section>
\n

There are already so many of us!<\/p>\n<\/div><\/section><\/p><\/div><\/div><\/div><\/div><\/div><\/div>

\n